PRACTICE CORONAVIRUS UPDATE

updated Sunday 22 March at 21:00

 

We are still open.  We do however need to be as sensible as possible to decrease the risk to everyone and thank you in anticipation of your support through this time.

 

We politely ask that you do not enter the building without prior arrangement, to keep the numbers inside to an absolute minimum. Please telephone if you are already outside.

 

If you do enter the building, please use the hand sanitiser provided on entrance & exit.

 

Please do not enter the building should you, yourself be unwell, or have had close contact with someone showing symptoms.

 

Please ring in advance if you plan to visit the surgery to arrange.

- To see a vet please phone to make an appointment (or email) rather than attending an open surgery, we have opened up our consulting times to limit numbers in the building at any one time as much as possible

- Emergencies will of course be seen immediately but please phone in advance

- If you need to pick up medication, if you telephone, we can arrange collection outside of the building

- We can discuss your animal by telephone and/or email rather than visiting if necessary/appropriate

- If you are unsure whether your pet needs to see a vet or not, please just telephone, we can arrange for you to speak to a vet

- We can examine your animal away from you, discussing with you by telephone rather than in person

- We can arrange delivery of medication as necessary 

- All payments can be made by phone or by bacs

 

FARMERS

Please ring in advance for medication and knock on the back door - we will bring it out to the car park for you. Everything else as normal as possible.

 

To discuss or arrange anything, please telephone:

01943 462546

01943 464637

07311  631924

 

Email:

crossgreenvets@gmail.com

 

Thank you in anticipation of your patience at this time. Stay safe! 

 

Surgery times:

 

Open surgeries are currently suspended and all consultations are by appointment only.

 

Mon - Fri     8:45am - 7:00pm

Sat              8:45am - 12 noon

Sun             closed

 

Please phone 01943 462546 to arrange an appointment.

Cross Green Veterinary Centre has been providing high quality care and treatment for large and small animals since 1941.

We understand that your pet is a member of your family. Our veterinary team pride themselves on accurate diagnostics and outstanding rehabilitation. You can rest assured at our practice your pet will receive the very best care and attention.

 

We provide our own clients with a 24 hour emergency veterinary service. 

Call 01943 462546

Comprehensive small animal healthcare in Otley

Consultations:

All consultations are currently by appointment only.

Open surgeries have been suspended as part of our response to the coronavirus epidemic.

 

Emergencies:

Our staff are experienced in dealing with any emergency you may have with your pet, eg. road traffic accidents, wounds, fractured legs, etc. Please phone the surgery to let us know if you are bringing in an emergency, so our staff can be available and prepared.

Any emergency investigations and surgery will be carried out as necessary. This service is, of course, available 24/7.

 

Shop:

We sell a variety of pet accessories such as food, treats, shampoos, collars and leads. 

 

Repeat Medication:

Due to reductions in deliveries from wholesalers due to coronavirus we are expecting delays of up to a week for ordering in some medication.

We will endeavour to provide medication to you as soon as possible after your order, but if you could give us your order one week in advance, that will help with supply of medication for your animals.

If you think you may run out of medication, please ask to speak to one of our vets for advice.

Medication can be collected anytime during the working day.   During the coronavirus epidemic, if you phone us on arrival we will bring your medication outside to you.   We can also arrange delivery.

We treat:

  • Cats
  • Dogs
  • Other domestic pets, e.g. rabbits, guinea pigs, etc
  • Farm animals,including smallholdings
  • Horses

We offer:

  • Free on-site parking
  • Neutering, flea, worm and dietary advice
  • Food supply
  • Vaccinations and micro-chipping
  • Dental advice
  • House visits available

Facilities:

Operations:

We carry out all the routine surgeries you would expect from a small animal practice, eg. neutering, dental care, mass removals, routine orthopaedic surgery, etc. as well as emergency surgery such as fracture repair and other injuries.

On arrangement of an operation we will discuss any requirements with you but generally we ask that all dogs and cats are not fed from midnight the night before surgery and are brought in to morning surgery. They are usually ready to be collected later the same day.

All rabbits and other small furries can be fed up until surgery, no starvation is required.

 

X-ray facilities:

We have the latest modern digital x-ray facilities to aid our investigations.

 

Hospitalisation facilities:

We have well-equipped, dedicated, spacious kennels, some with the benefit of underfloor heating. If your pet does need to be hospitalised, you can be assured that our staff are dedicated to providing your pets with the care and attention they need 24/7.

Farm:

We are a long established farm animal practice, dedicated to the agricultural industry, with a large client base providing complete routine and emergency care to suit farms and small holdings of all sizes.

 

Equine:

We provide all aspects of first opinion care for our current equine clients.

Unfortunately we are not currently in a position to take on any new horse clients.